The ways in which the public and private sectors communicate to citizens and consumers has evolved. 85% of American adults use mobile devices to digest their day-to-day news and content. 91% of American teens use their mobile devices exclusively for accessing online content. As a result of these trends, government communication practices must include a better understanding of human-centered design and its applications to new media and emerging technology.
In this interactive workshop, learn how to design a mobile communications strategy to increase citizen engagement and interaction, including: